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Privacy Policy

Last updated: January 1, 2026. Learn how Diaspora Plugins handles your personal details, license telemetry, and online security.

1. Information We Collect

When you interact with our services, purchase software, or create an account, Diaspora Plugins Inc. collects specific information necessary to operate effectively:

  • Account Details: Name, email address, password hash, and billing contact information.
  • Payment Data: Payment details processed via PCI-compliant third-party providers (e.g., Stripe, PayPal). We never store full credit card numbers on our servers.
  • Technical Data: IP address, browser type, operating system version, and system identifiers for software authorization.

2. How We Use Your Information

Collected information is utilized strictly to provide, maintain, and improve our products:

  • Fulfilling purchases and managing active plugin seats or subscription licenses.
  • Delivering critical product updates, security patches, and support responses.
  • Preventing software piracy and unauthorized seat activations.
  • Sending promotional newsletters (only with your explicit opt-in consent).

3. Software & License Telemetry

Our desktop installer and plugin binaries communicate periodically with Diaspora servers to verify valid seat allocations and subscription statuses.

This telemetry collects machine identification hashes, host DAW types, OS versions, and plugin versions. We never capture, monitor, analyze, or transmit your audio files, DAW project data, or session content.

4. Third-Party Data Sharing

We do not sell, rent, or trade your personal data to third parties. We share data only with trusted service partners required to operate our business (e.g., payment gateways, cloud hosting providers, customer support platforms) under strict confidentiality agreements.

5. Data Security & Retention

We implement industry-standard encryption (TLS/SSL) for all data in transit and at rest. Account information is retained for as long as your account remains active or as required by financial tax regulations.

6. Your Data Rights (GDPR & CCPA)

Depending on your location, you hold the right to request access to, correction of, or permanent deletion of your personal data stored by Diaspora Plugins. You may exercise these rights at any time through your Account Dashboard or by contacting support.

7. Contact Us

If you have questions regarding this Privacy Policy or data protection practices, please contact us at:

Email: privacy@diasporaplugins.com